Live chat with AI agents
AI agents that support visitors like real operators.
Give your agents a name, avatar, tone, and knowledge. They appear online in the widget, take conversations in the inbox, and bring your team in when needed.
- Online presence in the widget
- One inbox for humans and AI
- Human handoff when needed
Support online
Luna is online
Visitor
How do I install the chat on my site?Luna
Copy the script from Settings > Installation and paste it before the closing body tag.Xase inbox
Assigned to LunaLuna
online
Copy the script from Settings > Installation and paste it before the closing body tag.
Active agent
Knowledge
- Friendly and direct tone
- Escalate when context is missing
Natural experience, real control
Visitors talk to an operator. Your team sees everything in the inbox.
The agent answers with the knowledge you configured. If context is missing, a human operator can take over without switching tools.
Luna
Agent online
Do you support customers outside business hours?
Yes. I can help you now and, if needed, leave the conversation ready for our team to continue when they are back.
Luna assumed the conversation. Operators can monitor or take over at any time.
The agent answers with the knowledge you configured. If context is missing, a human operator can take over without switching tools.
Everything you need to operate with AI
AI agents inside your real support workflow
Xase combines widget, inbox, operator presence, and controlled knowledge to create a natural experience for visitors and a practical workflow for teams.
- Operator identity
Configure name, avatar, and availability so the agent appears in the widget as part of your team.
- Tone and knowledge
Define instructions, escalation rules, common answers, and product facts the agent can use.
- Shared inbox
Humans and agents work in the same flow, with assigned conversations, filters, and real-time history.
- Take over when needed
Operators can monitor, take over, or continue conversations when the agent needs human context.
- Visitor context
See current page, location, browser, time zone, and custom data sent through your API.
- Lightweight widget
Install with one line of code on any site and start capturing conversations quickly.
From agent to support in minutes
Configure the identity, teach the basics, and let Xase work alongside your team.
Create the agent
Choose name, avatar, model, and availability to define how the agent appears to visitors.
Add knowledge
Write instructions, tone, escalation rules, and common answers the agent can use.
Install the widget
Copy one line of code to your site and start receiving conversations in the inbox.
Supervise in the inbox
Monitor replies, approve good answers, and take over conversations when the situation calls for it.
Trust and supervision
Automation with clear limits.
Xase helps your team respond faster without losing control of support.
Human handoff
When visitors ask for a human or the answer depends on missing context, the conversation goes back to your team.
Controlled knowledge
The agent uses instructions and knowledge written by you. Links are references; important content must be written into knowledge.
Approved learning
Good answers can become reusable examples when an operator approves them, without learning automatically from everything.
Create your agent free during beta
Use Xase beta access to validate AI-agent support, inbox workflows, and the website widget on your site.
Beta
BetaBeta access for teams that want to test AI agents in real support conversations.
Free
Create agent free- 1 active AI agent
- Name, avatar, and online presence
- Manual instructions and knowledge
- Shared inbox for humans and AI
- Human handoff and conversation takeover
- Visitor context and identification
- Lightweight widget for your site
During beta, limits may evolve as we stabilize the product. Early users will receive special benefits.